Legal Information

DBG99 Terms & Terms & Conditions

Please read these Terms and Conditions carefully before using dbg99. Everything related to accounts, bonuses, payments, and responsible gaming is clearly explained here.

Last Updated: January 2026
Published in Bengali
Legally Valid

Important Note: By opening an account or using services on dbg99.pro, you are agreeing to these Terms and Conditions. Please read them in full before registering.

1. General Terms & Applicability

Dbg99 (meaning dbg99.pro and all associated domains and subdomains) operates an online gaming platform. These Terms and Conditions apply to all users of dbg99 services.

By using this website, you confirm that you are at least 18 years old and that online gaming is legal in your place of residence. You must be legally eligible and qualified to participate on dbg99.

These Terms are available in both Bengali and English. In the event of any conflict, the Bengali version shall be considered authoritative.

  • Dbg99 reserves the right to modify these Terms and Conditions at any time.
  • Continued use of the website after any changes constitutes acceptance of the updated terms.
  • Dbg99 services are for personal entertainment only — commercial use is strictly prohibited.
  • Dbg99 reserves the right to grant or deny access to this platform entirely at its own discretion.

Warning: Use of any dbg99 service is strictly prohibited for individuals under 18. Providing false information during age verification will result in immediate account closure.

2. Account Registration & Usage Policy

Each person may only hold one account on dbg99. If multiple accounts are found under the same individual, all accounts will be closed and all balances may be forfeited. All information provided during registration must be accurate and truthful.

Information required to register an account:

  • Full Name (as it appears on your National ID or Passport)
  • Active mobile number or email address
  • Date of birth (for age verification)
  • Residential Address

Dbg99 may initiate a KYC (Know Your Customer) verification process at any time. Identity verification may be required before a withdrawal is processed. You may be asked to submit a scan of your National ID, passport, or driving licence.

  • It is solely the user's responsibility to keep their account password confidential.
  • Sharing or selling your account to another person is strictly prohibited.
  • If you suspect unauthorised access to your account, contact dbg99 support immediately.
  • Dbg99 reserves the right to close accounts inactive for 12 months or more.

We strongly recommend enabling Two-Factor Authentication (2FA) to keep your account secure. dbg99 will never ask for your password.

3. Bonus, Promotion & Rewards Terms

Dbg99 regularly offers a variety of bonuses and promotions. Each offer has its own terms, which you should read carefully before claiming. General bonus terms are outlined below:

  • Wagering Requirement: Most bonuses require a minimum wagering amount before withdrawal — typically 20x to 35x the bonus amount.
  • Time Limit: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
  • Game Restrictions: Some bonuses can only be used on specific games — not all games are eligible.
  • Maximum Bet Limit: When playing with bonus balance, the maximum bet per round is generally BDT 500.
  • Withdrawal Limits: Maximum winnings from a bonus may be capped.

Dbg99 reserves the right to change, cancel, or withdraw any promotion at any time. If bonus abuse is suspected, the bonus and any associated winnings may be forfeited.

Claiming bonuses from multiple accounts, using false information to claim bonuses, or any attempt to abuse bonuses will be treated as fraud. This may result in permanent account closure.

4. Payment, Deposit & Withdrawal Policy

All popular payment methods in Bangladesh are supported on dbg99. Full details on deposits and withdrawals are outlined below:

  • Minimum Deposit: BDT 300
  • Maximum Deposit: BDT 100,000 per day (may vary by payment method)
  • Minimum Withdrawal: BDT 500
  • Withdrawal Processing Time: Usually within 1–24 hours
  • Supported Payments: Mobile Banking, Nagad, Rocket, DBBL Mobile Banking

Account verification must be completed before a withdrawal can be processed. Withdrawals must be made to the same payment method used for the deposit — payments to a different method will not be made. dbg99 complies with anti-money laundering laws and reports suspicious transactions to the relevant authorities.

  • Bonuses cannot be withdrawn without making a deposit first.
  • Dbg99 is not liable for delays caused by technical issues on the part of the payment system.
  • Withdrawal requests submitted with incorrect information will be cancelled.
  • Dbg99 may request additional documentation to verify any withdrawal.

5. Gameplay Rules & Fair Play Policy

The outcome of all games on dbg99 is determined by RNG (Random Number Generator) technology. This technology is regularly audited by independent third parties to ensure every game is completely fair.

  • Using external software or bots to play games is strictly prohibited.
  • Colluding with other players to gain an unfair advantage is strictly prohibited.
  • Intentionally exploiting any bug or glitch in the game system will be treated as fraud.
  • Misconduct toward a dealer in a Live Casino game may result in account suspension.
  • Dbg99 reserves the right to void any abnormal winnings resulting from a technical error.

Each game has its own rules, which are made available before play begins. If your internet connection is lost during a game, dbg99's system will make the final determination automatically, and that decision will be considered binding.

The RTP (Return to Player) for all games on dbg99 is displayed in the game lobby. You have the right to know the average payout percentage for any game you play.

6. Responsible Gaming Policy

Dbg99 believes gaming should be a source of entertainment — not financial stress or anxiety. That is why responsible gaming is our top priority. A range of protective tools is always available on our platform:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Session Time Limit: Set an automatic logout after a specified period of inactivity.
  • Cooling-Off Period: Pause your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Option to fully close your account for an extended break.
  • Reality Check: Periodic reminders showing how long you've been playing.

If you or someone you know is struggling to control their gaming, please reach out to our support team. For more information, visit our Responsible Gaming View Page.

Please Note: Gaming should never be used as a source of income. Avoid chasing losses by placing larger bets to try to recover money you have lost.

7. Data Collection & Privacy

Dbg99 treats the protection of users' personal data with the utmost importance. Information collected during registration and use is only used to improve our services and meet legal obligations.

  • Your personal information is never sold to third parties.
  • Information is not shared with governments or other bodies unless required by law.
  • All data is protected with SSL encryption and stored on secure servers.
  • You may request to correct, update, or delete your personal data at any time.

For more details, visit our Privacy Policy Read.

8. Account Suspension & Termination Policy

Dbg99 reserves the right to suspend or terminate any account without prior notice in the following circumstances:

  • If you register using false or misleading information
  • Operating multiple accounts
  • If evidence of bonus abuse or fraud is found
  • If hacking, cheating, or any other dishonest method is used
  • If there is suspicion of money laundering or any illegal financial activity
  • Abusive behaviour toward other users or dbg99 staff

Upon account closure, any legitimately deposited balance will be refunded. However, if fraud is established, the entire balance may be forfeited. You may request account closure at any time through our support team.

9. Changes to Terms & Contact Information

Dbg99 may update these Terms and Conditions at any time. For significant changes, advance notice will be sent to your registered email or via SMS. We also recommend checking this page regularly.

If you have any questions about these Terms and Conditions, please contact our support team:

  • Email: [email protected] (General Inquiries)
  • Live Chat: 24/7 via website or app
  • Language: Support available in Bengali and English

The laws of dbg99's licensing jurisdiction will govern the resolution of any legal disputes. Any dispute between a user and dbg99 will first be addressed through negotiation.

Our Commitments & Benefits

Dbg99 does more than follow the rules — we are committed to ensuring a safe, transparent, and enjoyable gaming experience.

Fully Secure Platform

Dbg99 keeps your account and funds secure through SSL encryption, 2FA, and an anti-fraud system. Every transaction is monitored.

Fast & Easy Payments

All major mobile banking services are supported, including Mobile Banking, Nagad, and Rocket. Deposits are processed within minutes and withdrawals are completed within 24 hours.

Fair & Transparent Rules

All dbg99 rules are written in plain, straightforward language. There are no hidden terms. Everything from bonuses to withdrawals is explained clearly.

24/7 Bangla Support

Our Bengali-speaking support team is always on hand to help. Reach us via live chat, email, or the app.

Responsible Gaming Tools

Deposit limits, self-exclusion, and cooling-off periods — dbg99 is always here to help you stay in control of your gaming.

Verified Game Providers

Games from the world's top providers including Evolution Gaming, Pragmatic Play, and Microgaming. Our RNG system is regularly audited by independent third parties.

Terms & Conditions FAQ

You must be at least 18 years old to register and play on dbg99. A National ID or passport may be required for age verification. Accounts found to belong to users under 18 will be closed immediately.

Each bonus comes with specific wagering requirements — typically between 20x and 35x the bonus amount. Requirements must be met within the specified timeframe, and your account must be fully verified.

Withdrawals are typically processed within 1 to 24 hours of submission. However, first-time withdrawals may be delayed if KYC verification is not yet complete. Our support team is always available to provide updates.

You can request account closure at any time via live chat or email. For self-exclusion, you can choose a specific time period. You will have the opportunity to withdraw any valid balance before the account is closed.

For significant changes, advance notice will be sent to your registered email or via SMS. The date of the latest update is always shown on this page. We recommend visiting this page regularly.
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Play safely and enjoy gaming with dbg99

Join Bangladesh's leading gaming platform under our clear and transparent Terms and Conditions. Register for free and claim your welcome bonus.

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